HIPAA Compliance

1. Our Commitment to Healthcare Security

Careception provides healthcare providers with fully compliant virtual assistant services. We adhere strictly to the Health Insurance Portability and Accountability Act (HIPAA) requirements, ensuring that all Protected Health Information (PHI) is handled with the utmost security.

2. Business Associate Agreement (BAA)

We act as a Business Associate under HIPAA regulations. Before handling any PHI, we sign a comprehensive Business Associate Agreement (BAA) with your practice, outlining our legal liabilities and specific procedures for data protection.

3. Agent Training & Facility Security

Every healthcare VA must complete mandatory HIPAA certification prior to deployment. Our physical and remote working environments employ strict security controls, including encrypted networks, multi-factor authentication, and zero local data storage policies to prevent PHI leakage.

4. Contacting Our Privacy Officer

If you need to request a BAA or have specific security compliance questions, contact our compliance team:

• Email: info@careception.com
• Phone: 0317 9675965